Terms of Service

• It is the customers responsibility to provide the correct delivery address. Swift Fuels will not be held responsible for any deliveries made to incorrect addresses provided by a customer.
• In the event where oil or any goods are delivered to a wrong address which has been provided by the customer, Swift Fuels will apply a handling charge, or an uplift charge for oil. 
• Customers are advised to check their delivery details and ascertain all details are correct before being submitted online. 
• For online orders, customers will receive email confirmation of their order confirming delivery information. 
• For online orders, when calculating delivery, our “working days” are Monday to Friday. 
• If a delivery address is different from a billing address, or if there are any specifics in relation to the order these must be entered appropriately in the ‘notes’ section during the online ordering process or specifically stated on telephone orders. 
• All orders will be processed and delivered respective of the delivery option selected. 
• Specific arrangements regarding deliveries should be made by contacting Swift Fuels on 028 44614 888. please be aware of our delivery policy contained within our Terms and Conditions. 
• Payment must be made in full at point of order or on delivery.
• Any order cancelled will automatically incur a £20 charge which will be debited from the Buyers Debit / Credit card. 
• Under no circumstances is Swift Fuels obliged to accept goods for return. 
• It is the Buyer’s responsibility to provide safe and suitable storage to receive oil delivery. 
• The oil storage facility must be capable of accommodating the full quantity of oil ordered. 
• The Buyer indemnifies Swift Fuels against all damage claims, expenses or costs that arise as a result of the Buyer’s failure to comply with these Terms & Conditions. 
• Swift Fuels reserves the right to refuse delivery of the goods if the storage facility or the offloading facility is inadequate, unsuitable or unsafe. 
• It is a condition of sale that the quantity of oil shown by the measuring devices employed by Swift Fuels shall be accepted by the Buyer as the quantity delivered. 
• The Buyer is advised to inspect goods on delivery and to raise any query within a maximum time frame of 24 hours of delivery being made by either telephone: 028 4461 4888 or email: info@swift-fuels.com 
• The seller reserves the right to enter the buyers property to retrieve any unpaid goods. 
• If an administrative error has resulted in an incorrect price being displayed, Swift Fuels reserve the right to correct that price and notify you accordingly. In these circumstances, it will be deemed that a contract has not been entered into and you will not be bound to continue with your purchase. You will be asked to email us to confirm that you wish to proceed at the correct price, however, should you choose not to do so, your monies will be refunded to your credit/debit card in full. The repayment of such monies will be the extent of our liability to you in the event of pricing errors.
• In the event of any unforeseen circumstances causing a delay in delivery, it will be deemed that a contract has not been entered into and you will be not bound to continue with your purchase.  If you choose not to proceed, your monies will be refunded in full to your credit / debit card . The repayment of such monies to you will be the extent of  our liability in the event of  delivery delays. 
• In the event where unforeseen circumstances prohibit Swift Fuels from fulfilling any contract in full, any contract ‘may’ become null and void. Swift Fuels reserve (but not limited to) the right to terminate any contract, adjust volumes pertinent to any contract where deemed necessary, amend pricing, or adjust delivery schedules. In this “Event of Force Majeure” means an event beyond the control of Swift Fuels, it’s Agents, Suppliers and any Associates which prevents Swift Fuels from complying with any of its obligations under Contract, including but not limited to:
• 1.1.1 act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods); 
• 1.1.2 war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;
  1.1.3 rebellion, revolution, insurrection, or military or usurped power, or civil war; 
• 1.1.4 nuclear or bio-chemical threat, epidemic, pandemic or incident
• 1.1.5 riot, commotion, strikes, go slows, lock outs or disorder, unless solely restricted to employees of the Supplier or of his Subcontractors; or
• 1.1.6 acts or threats of terrorism
• 1.1.7 illness, accidents, bereavement or mechanical failures (not limited to) or any such events which affect normal business operations.
• 1.1.8 supply, pricing amendments or delivery complications as a result of any of the above.

The extent and limit of liability to Swift Fuels will be the refund of any monies owed to a customer and will / may be, deemed the termination of any contract.

NOTE: As of 01/04/22 All Gas Oil (Red Diesel) Customers must complete a rebate declaration. You can find our rebate form: Here